Information You Provide

This is information that you provide to us through text fields, such as your name, email address and other personally identifiable information.

Information Collected by Third Parties

We use cookies on our website that collect information to allow us and third parties to understand your use of the Site. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. This small text file enables a site to remember your actions and preferences for a specified period of time, so you don’t have to re-enter your login or settings information each time you visit a new page on our site. Cookies are not used to identify you personally and are not used for any purpose other than those described here.

How We Use Your Information

We process your information to:

• Send you emails regarding the Company.
• Reply to your questions.

Information We Share with Third Parties

We never sell your information to third parties. We will only share data with third parties (i) to protect the security or integrity of the Site and to protect the rights, property, or safety of the Site, if we believe that disclosure is reasonably necessary to comply with a law, regulation, or other valid legal process. If we are going to release your data, we will do our best to provide you promptly with notice by email, unless we are prohibited by law from doing so; and (ii) in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will notify you if a different company receives your data. The promises in this privacy policy apply to any data transferred to a new entity.

Compliance with EU Privacy Laws

The Site complies with the General Data Protection Regulation (GDPR). We act as Data Controllers, as defined under the GDPR, and process personal data based on our legitimate interests, and for contractual necessity in providing you services through the Site as described in “How We Use Your Information.”

The Site relies on various legal bases to lawfully execute international transfers of personal information, including the European Union Commission approved standard contract clauses.

The Site is responsible for the processing of personal information it receives or subsequently transfers to a third party acting as an agent on the Site’s behalf.

Exercising Your Data Rights

Users in certain locations may have certain rights under the General Data Protection Regulation (GDPR) or under the California Consumer Privacy Act (CCPA) regarding data that the Site controls as a Data Controller as defined under the GDPR, including:

• The right of access to their personal data;
• The right to correct or rectify any inaccurate personal data;
• The right to restrict or oppose the processing of personal data;
• The right to erase or delete their personal data;
• The right to personal data portability; and
• The right to opt-out of the sale of personal information.
• The right to personal data portability;

You can exercise rights over your data on the Site by contacting us at marketing@wick.io.

Contacting our Data Protection Officers

If you have privacy concerns or questions, you can contact our Data Protection Officer (DPO) via email at marketing@wick.io.

Establishing an Authorized Agent

You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government ID, and the authorized agent’s valid government ID. Please contact marketing@wick.io with your request. To protect your information from account takeover, we may decline access to or recovery of your account at our discretion.

Prohibition against Discrimination

We do not discriminate against users who exercise their privacy rights.

Our Data Retention Period

We retain your information for ten (10) years after your account is last active, unless you delete, or you request us to delete, your information We may continue to retain some information, even after you cease access or use of the Site if we are required to do so in order to comply with various laws.

Security

The security of your personal information is important to us and we follow industry standards to protect it.

Children

The Site is not directed at children under the age of 18, and children may not use the Site.